Subject and Research Guides: Bibliographic Referencing Software: Mendeley

Mendeley support and the Library

We recommend new users use EndNote. The Library does not offer training or support for Mendeley.
Current Mendeley users should refer to the Mendeley Support Centre for assistance.

If you have any questions about bibliographic referencing software please contact your Faculty or Clinical Librarian.

Last updated 19/03/2025

Mendeley Help

Getting started with Mendeley Reference Manager
This guide helps you start using Mendeley Reference Manager.
Get started with Mendeley Web Importer
The guide shows you how to add open access and subscribed full text PDF references to Mendeley.
Getting started with Mendeley Cite
This guide shows you how to start using Mendeley Cite in Microsoft Word.
Get started with Mendeley Groups
This guides shows a number of enhanced features to aid collaboration in Mendeley Groups.
Mendeley Support Center
This is the page where you can find Mendeley news and FAQs.

Trouble accessing Mendeley?

If you have a Mendeley account previously set up through the Library, but are now unable to access it, please try signing into Mendeley with this link:

Sign in to Mendeley

Once you have signed in, we recommend exporting your references into a file that can be used in Endnote or Zotero. To do this:

In Mendeley online:

1. Select all your references, then go to the Export box which should appear at the bottom of the screen

2. Choose RIS (Research Information Systems)

In Mendeley Reference Manager:

1. Click on All References

2. Go to File, then Export All, then choose RIS (Research Information Systems)

NOTE: Even if you continue to use Mendeley, it is advisable to regularly export a file this way as a backup.