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Leganto Reading Lists for Convenors

Troubleshooting & FAQs

Q. Why am I having problems accessing Leganto from Safari and Internet Explorer?

A. There are some well documented problems with accessing Leganto from these 2 browsers. The Library suggests you use Chrome or Firefox instead.


Q. I clicked on the Leganto Link on my iLearn page and received the error message “Response code: 400 failed OAuth check”. Why?

A. We are currently experiencing an issue with the Microsoft Edge browser. Users are encountering the error message above when they access Leganto using the link in their iLearn page. Please try another browser.


Q. I tried to use the Cite it! widget but it didn't work. What am I doing wrong?

A. You need to be logged in to Leganto on another tab for the Cite it! widget to work seamlessly and consistently. If you are not logged in to Leganto you will receive a log in prompt, however, some users may experience log in failure at this stage.



Training Videos

ExLibris provides lots of additional training materials. For more help, click on this link for videos, tutorials, demos, and more;