EndNote 20 for Mac

Method 1

1. In Word place your cursor where you want the citation to appear
2. Click on the Insert Citation icon on the EndNote 20 toolbar
3. Type a keyword, author or title into the search box (to see all references type the letter 'a')
4. Highlight the reference you want
5. Click Insert
6. The citation will appear in text, and be added to your bibliography (if your style has one).

Method 2

1. In Word, position your cursor where you want the citations to appear
2. Click  button on the EndNote 20 toolbar in Word
3. This will take you to your EndNote library
4. In your EndNote library select one or more references (use command ⌘ and the mouse to select multiple references)
5. Select Tools and then Cite While You Write and then Insert Selected Citations
6. The references will appear in alphabetical order in your text and be added to the bibliography if your style has one.